By the Numbers, Part 2

One purpose of the HSL is to obtain and deliver scholarly information.  To that end, Interlibrary Loan is a highly used value-added service.  In FY08:

• 3800 requests were submitted on behalf of our users to other libraries of which 3700 were filled, and,
• 6400 requests were received from other libraries of which 4600 were filled by the HSL

Intracampus Loan i.e., requesting or loaning items to the LUC libraries is another aspect of our resource sharing.  Of the 759 requests submitted on behalf of our users to the LUC Libraries, 753 were filled.  We also filled over 1100 requests that came in from the LUC Libraries.

The Interlibrary Loan staff stays busy processing all of these requests but continues to provide excellent service adhering to our 24-hour turnaround policy.  Many of the requested articles are received within 24 hours and are delivered to the requestor’s email.